Customer Service First
Once you are an owner of your very own Acorn Stairlift, you'll have the service that goes along with it. If you need questions answered, direct support, or help, the incredible support staff is available when you need them, 24 hours a day.
Acorn Stairlift’s FastTrack® stairlift system has proven extremely successful, enabling Acorn to install curved stairlifts within days of an initial customer inquiry; far faster than any other stairlift manufacturer.
Prioritized Service
At Acorn, customer satisfaction has always been a high priority.
From start to finish, Acorn Stairlift is there to help you get your independence back. From the skilled engineers who assist you by installing your stairlift to the friend help desk staff, all of Acorn is there to make the customer gets the best service. Every team member will go above and beyond to take care of each owner.
Lift maintenance is an important part in keeping your stairlift in excellent working order.
Like maintaining most pieces of equipment, stairlifts should be looked at, at least once a year to ensure adequate operation and excellent working order. Acorn is fully equipped with technicians to service your stairlift. The service engineers will do a full routine check and perform any preventative maintenance needed. In the unlikely event that something does happen between annual inspections, there are service options to add on to make sure your lift is running well all year long.
Support Desk Available 365 days a year.
Aftercare is an integral part of overall service. Get in touch with anyone of Acorn's support desk team members any time of Day, so you are never left with unanswered questions.
Acorn Stairlift Reviews
“The installer showed up promptly, did a very neat job and a great demo to make sure we understood everything. The stairlift is making life much better for my wife, who has bad knees, allowing her more freedom for getting in and out of our house.”
“Right from the start, I had good vibes. Phone people salesperson, tech person all 100% NOT ONE COMPLAINT!! I guess when you represent a good company you get good service. Thank you for making it so easy. I am very satisfied and your price was satisfactory.”
“So far it has been very useful, safe, and easy to use. It will certainly help in the future years as possible new health issues may occur. Everyone we have dealt with was kind, informative and helpful; including all salespersons and the installer sent to our home. Look forward to daily use of the stairlift.”
Servicing & Repairs
Aftercare is a top priority for us here at Acorn. We want to make sure that all our stairlift users are 100% happy with our stairlifs.
If, in the unlikely event there is a problem with your Acorn stairlift, our dedicated help desk is just a phone call away.
24 Hours, 365 days a year
Making Sure Things Are Right
Acorn Stairlifts strives to have outstanding service to the competition. If the operation is disrupted or something does not go as expected, the support desk is just a telephone call away.